Member Solutions Specialist

About the role

Johnson Service Group is looking for a Member Solution Specialist for a Credit Union in Centreville, VA. Overview Responsible for providing first point-of-contact service to address customer inquiries and/or concerns in a timely and professional manner. Recognize and enthusiastically act upon opportunities to expand customer relationships. Ensure the quality of all interactions is consistent with enhancing the customer experience and relationships with others. Qualifications 1+ year's experience with financial service-related requests or commensurate experience. Ability demonstrating thorough knowledge of Credit Union products, services, and external systems. Ability to provide excellent service to customers. Strong computer skills with ability to quickly learn new processes/systems. High school diploma. ** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D800