Practice Operations Lead - Specialty Urology

About the role

Description Summary: This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department. This includes but is not limited to: obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients.

What you'll do

• Leads the daily activities of the department, including preparation of staff schedules and assignments
• Responsible for day-to-day business operations of the clinic
• Reviews daily work and performs data entry as needed
• Obtains authorizations for clinic visits, procedures and surgeries
• Calls to obtain patient's diagnostic results from other sites as needed
• Handles all payment transactions to include balancing at the end of the day and making deposits
• Enters charges appropriately and completely as needed May contact patients to resolve payment difficulties or arrange satisfactory payment plans
• Provides assistance to patients to improve customer service May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients
• Monitors and controls clinic expenditures within budget May be responsible for ordering office and medical supplies
• Ensures practice is efficient and cost-effective
• Identifies and implements cost reduction opportunities
• Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards

What you'll bring

• A. Education/Skills High School Diploma Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time