Treatment Coordinator

About the role

Treatment Coordinator | Full-Time Gentle Dental North Eugene | Eugene, OR Build relationships. Help patients say yes to care. Make a difference every day. At Gentle Dental, we believe great dental care starts with great people. We're looking for a friendly, organized, and motivated Full-Time Treatment Coordinator to join our North Eugene team! As a Treatment Coordinator, you'll play an important role in helping patients understand their recommended treatment, navigate financial options, and feel confident moving forward with their care. You'll work closely with our clinical and administrative teams to create a welcoming, supportive patient experience. If you enjoy connecting with people, finding solutions, and making a meaningful impact, we'd love to meet you!

What you'll do

• Guide patients through recommended treatment plans, explaining procedures, costs, and financial options.
• Help patients understand insurance benefits, payment arrangements, and available financing options.
• Build trusting relationships with patients and address questions or concerns about treatment.
• Coordinate with doctors, clinical teams, and front office staff to support a seamless patient experience.
• Follow up with patients regarding unscheduled treatment and help them take the next steps toward better oral health.
• Support office goals through excellent communication, organization, and patient service.

What you'll bring

• 1–2 years of front office experience in a dental or medical setting.
• Strong communication skills and a passion for helping patients.
• Excellent organizational skills and the ability to multitask in a busy office.
• Comfort discussing treatment costs, insurance, and financial arrangements.
• Computer proficiency; QSI or Denticon experience is a plus.
• Previous experience presenting dental treatment plans preferred.
• Bilingual skills are a plus!

Benefits

• $18.00–$20.00 per hour, depending on experience.
• As a full-time
• Gentle Dental teammate, you'll have access to a comprehensive benefits package, including: Medical, dental, and vision insurance 401(k) retirement plan
• Paid time off and paid holidays
• Employee Assistance Program Basic life, AD&D, and long-term disability insurance
• Employee referral bonuses ranging from $600–$2,500, depending on role
• Opportunities for professional growth and career development
• Schedule Full-Time Office Location Gentle Dental North Eugene 2401
• River Road, Suite 120
• Eugene, OR 97404
• Join Our Team!
• At Gentle Dental, we're committed to creating an environment where our teammates feel supported, valued, and empowered to grow.
• You'll be part of a collaborative team that puts patients first and works together to make quality dental care more accessible.
• Ready to help patients smile with confidence?
• Apply today! Employment Type: Full Time