Senior Consultant

About the role

Position Summary The Senior Consultant is a key leader within Well Built Construction Consulting, responsible for leading client engagements, driving strategic change, and contributing to business development. This role requires deep industry knowledge, the ability to build trust with construction executives, and a proven track record of delivering measurable results for clients. Senior Consultants work with clients at all levels, particularly senior executives, to assess needs, develop and implement solutions, and oversee the execution of strategic initiatives. They also contribute to Well Built's growth by developing new business, retaining existing clients, and mentoring junior team members. This role carries accountability for profitable client engagements, strong account retention and growth, effective team leadership, and consistent delivery of measurable client results. Key Responsibility Areas (KRAs) Effectively Lead Client Engagements Outcome: Client engagements deliver measurable results and consistently positive feedback, are executed profitably, and are led with strong relationship management, strategic effectiveness, and accountability. Tasks: Lead consulting engagements with construction executives and leadership teams. Assess client needs, define project scope, and develop tailored solutions. Oversee execution of strategic initiatives, leveraging Well Built's resources or direct involvement. Oversee and directly complete execution and implementation support tasks as based on your subject matter expertise. Facilitate leadership team meetings, ensuring accountability and execution. Adjust strategy and recommendations based on real-time insights during engagements. Lead client engagements with full accountability for relationship quality, execution effectiveness, and results. Ensure project scope, staffing, and delivery are managed to support profitability and yield targets. Retain and Manage Client Accounts Outcome: Client accounts are retained, grown, and transitioned effectively, resulting in stable long-term client relationships. Tasks: Build and maintain strong trusted relationships with customers. Act as a strategic advisor, ensuring clients feel supported and understood. Proactively address client challenges and adjust strategies as needed. Ensure client satisfaction through regular follow-ups, responsiveness, and clear communication. Own account retention and expansion strategies for assigned clients. Lead the transition of new customers. Proactively identify expansion opportunities and collaborate with leadership on account growth strategies. Supervision and Mentorship Outcome: Junior consultants are effectively supervised, developed, and mentored, resulting in improved performance, capability growth, and team capacity. Tasks: Supervise the work of lower-level consultants, coordinating closely with the Project Management team, for accounts that you manage. Serve as a mentor to assigned consultants based on individual development goals. Provide ongoing coaching, feedback, and performance guidance to direct and indirect reports. Skills